Using Your Resources-The Role Of A Clinical Resource Nurse (208-2)

9:45 – 10:45 am Thursday, September 15

Patient census and acuity throughout healthcare institutions continue to rise as staffing numbers and resources remain the same. Nursing is asked to create innovative ways to maximize staff productivity and efficiency, decrease burnout and increase retention while improving patient care. The development of a Clinical Resource Nurse (CRN) is an innovative approach to maximize the nurse's clinical potential and improve unit efficiency while working within the context of the current staffing model.

The CRN can be pivotal in Pediatric Hematology/Oncology through addressing increased patient acuity, staffing needs, and improving standards of care. A review of the literature and staffing survey defines multiple benefits that arise from having a CRN. The evidence indicates specialty units, like hematology/oncology, can garner benefits from a well-structured Clinical Resource Nurse role. This presentation will discuss the development and framework of the CRN role, define job expectations, daily duties, and ways to support and encourage staff with clinical needs. We will also highlight the relationships that are strengthened between the CRN, bedside nurse, and the Charge Nurse and how this relates to increased job satisfaction and improved quality care. We discovered that the role of the CRN should be (but not limited to) assisting nurses with complex patient care needs, sharing their expertise and knowledge, acting as a liaison and leader, and providing support to Charge RN and newer staff. A CRN, the “expert” nurse, facilitates efficient clinical practice and addresses the clinical needs of the whole unit. The CRN’s active participation in clinical issues allows individual staff nurses with high acuity patient assignments to function with greater efficiency and confidence. The CRN supports the Charge RN, allowing the Charge Nurse to focus on daily patient flow, bed assignments, and operational aspects of the day. The Clinical Resource Nurse can be central in elevating Hematology/Oncology nursing practice.