General Session: Emotional Intelligence: A Daily Practice (103)

10:15 – 11:15 am Saturday, September 7

Emotional Intelligence (EQ) relates to the capacity of individuals to recognize their own and other people’s emotions, to discriminate between different feelings, and to use emotional information to guide their thinking and behavior. Emotional intelligence is said to account for two-thirds of the abilities deemed necessary for superior performance in leaders and matters twice as much as technical expertise or IQ. Other studies point to emotional intelligence being 4 times more predictive of success than IQ.

Understanding this concept and how it is put into action in our daily work is crucial for our patient care delivery. During this session, we will define emotional intelligence and its components, as well as discuss the impact of emotional intelligence on personal and professional effectiveness.

Niurka Rivero, MD
CNE Hours: